What information do we collect?
We only collect information that is necessary for us to provide Sax and Woodwind's goods and services. This includes information that allows us to improve the services we offer and that allows you to consider related goods and services which you may find useful or interesting. The nature and quantity of information that we collect depends on the extent to which you use this website. If you just browse pages on the site, we collect less information than if you choose to become a Sax and Woodwind member and use the full range of our services.
Do we share this information? The only time we will share this information will be when it is neccessary to do so in order to carry out your requests, such as for delivering products to you via our freight handlers such as courier companies and Australia Post. We do not give your information to other third parties.
What kind of information do you need to provide? To become a customer of Sax and Woodwind you will need to provide us with details including your name, address, contact details, and email address. If you buy products through our website, you may also choose to give us your credit card details and other delivery addresses (such as your office address).
Whenever you access the Sax and Woodwind site, we collect and store information that is sent directly to our servers from your web browser. We also temporarily send small amounts of data to your browser. These are stored on your computer hard drive and are known as 'cookies'. Cookies allow us to identify who is using the site, making your use of the site quicker and more convenient by retrieving information that has been stored on our servers. For instance, if you had items in your shopping cart and left the site before completing your purchase, those items will appear in your shopping cart next time you access the site. Other information (for instance, the wine you own or, if you have chosen to store them, your credit card details) is only available after you submit your username and password.
We may choose to use technology that transmits a short confirmation to our servers when you open an email that we sent you. This lets us know that you have received the email and, in the case of special information or offers which may be emailed to you in the future, helps us provide information and offers of more interest to you.
What if you don't want to provide us with information?
You can always choose not to provide us with information about yourself, but if you choose not to, you will not be able to become a Sax and Woodwind member and purchase from us online. However you are welcome to visit our store and make purchases that way. You can also disable the cookies function on your web browser. Information under the 'Help' menu should tell you how to do this. If you do disable cookies, you may not be able to use all the features of the site.
How we use the information we collect
In general, we only use the information we collect to:
- Facilitate and ensure the integrity of transactions and the use of our services by members and site users
- Improve the design, features and functions of the site
- Provide information of interest to you
- Offer you goods or services.
If you have any further questions please do not hesitate to contact us.