Product Warranties

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OUR TICK OF APPROVAL Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the...

Returns

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In addition to your statutory rights, if you are not completely satisfied, you may contact us within 7 days of receipt and return the item within a further 7 days, along with sales receipt (your tax invoice).  You must ensure that the product is returned to us in...

Delivery and Shipping

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Delivery Within Australia Sax and Woodwind...and Brass recommends that you contact us before placing your order to ensure that you clearly understand the likely delivery time for your order. We will contact you if we do not have the item in stock. Deliveries of larger items to...

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