Due to an unprecedented demand our Repairs Workshop is not accepting any repairs/walk-ins or services until further notice**
We apologise for this inconvenience.
Minimum charge: $60
See below for service estimates. Please be aware that our technicians do not work at the weekend.
Wait times for services
Due to an unprecedented and ongoing demand we have a very long wait list for all services and repairs.
To make a booking please call or email us using the form on this page. Even with a booking you can expect your instrument to be with us for a minimum of 2 weeks once it is here and assessed.
Certain small jobs including stuck brass mouthpieces and wooden clarinet tenon shaves under warranty can be performed in store quickly and with zero or minimum charge. Please make yourself known at the front counter if you suspect a warranty issue on an instrument purchased from Sax & Woodwind as it will be assessed as soon as possible. For more info on warranty click HERE
Please remove everything from the case except the instrument (mouthpieces, swabs, lubricants) unless necks/mouthpieces need to be recorked.
Student Instrument Service Price Guide* (parts not included)
- Flutes minimum $395
- Clarinets minimum $300
- Saxophones minimum $400
- Plastic oboes minimum $400
- Bassoons minimum $450
- Trumpets minimum $250
- Trombones minimum $250
- French horns minimum $450
- Low brass requires a quote
- Baritone saxes and bass clarinets are extra
Professional Instrument Service Price Guide* (parts not included)
- Wooden clarinets minimum $550
- Advanced to professional saxophones and flutes minimum $550
- Wooden oboes, bassoons minimum $600
- Overhauls minimum $1800
- Baritone saxes and bass clarinets are extra
* Please note: Service bookings are accepted on the assumption that the instrument has been adequately maintained. Once in the store the technician may determine that a different level of work is required and may cost more. The technician cannot assess an instrument without it being present in the store.
Terms and Conditions
- You agree to the minimum prices in the above schedules or estimate if required.
- If the unforeseen occurs and the charge is likely to be higher, the technician will contact you for approval to go ahead.
- Overhaul and re-pad charges will be based on an estimate and may require a deposit depending on the value of the instrument.
- The Disposal of Uncollected Goods Act 1967 covers inspection, custody, storage, repair and other treatment of goods. Under this Act, uncollected instruments may be sold six months after the date on which they were ready for collection.
Further Information
** Warranty repairs excluded