Booking request for Services and Repairs

Wait times for services
Due to an unprecedented and ongoing demand we are unfortunately restricting new bookings for the time being.

The demand is probably due to the re-emergence of band programs and live music after the pandemic lockdowns.

Certain quick jobs including stuck brass mouthpieces and wooden clarinet tenon shaves can be performed in store quickly and with zero or minimum charge. Warranty repairs will also be attended to as soon as possible. Please make yourself known at the front counter.

Please remove everything from the case except the instrument (mouthpieces, swabs, lubricants) unless necks/mouthpieces need to be recorked.

Minimum charge: $60

Student Instrument Service Price Guide (parts not included)

• Flutes minimum $325 
• Clarinets minimum $250 
• Saxophones minimum $350
• Plastic oboes minimum $400 
• Bassoons minimum $400 
• Trumpets minimum $250 
• Trombones minimum $200 
• French horns minimum $350 
• Low brass minimum $300 
• Baritone saxes and bass clarinets are extra

Professional Instrument Service Price Guide (parts not included)

• Wooden clarinets minimum $500
• Advanced to professional saxophones and flutes minimum $500
• Wooden oboes, bassoons minimum $500
• Overhauls minimum $1500 
• Baritone saxes and bass clarinets are extra

Terms and Conditions

• You agree to the prices in the above schedules or estimate if required.
• If the unforeseen occurs and the charge is likely to be higher, we will contact you for approval to go ahead.
• Overhaul and re-pad charges will be based on an estimate and may require a deposit depending on the value of the instrument.
• The Disposal of Uncollected Goods Act 1967 covers inspection, custody, storage, repair and other treatment of goods. Under this Act, uncollected instruments may be sold six months after the date on which they were ready for collection.

Further Information

• Instrument Repairs and Servicing
• Why should I get my instrument serviced?